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The app isn't loading. What do I do?
Deep breaths! We can figure this out. :)
- 1.
- 2.Try accessing Locksmith's app domains directly:
- Try opening ui.uselocksmith.com. (You should be redirected to uselocksmith.com/auth/login; this is normal.)
- 3.If loading fails, try again from a private/incognito browser session.
- 4.If that doesn't work, try again from another device.
- 5.If that doesn't work, try again from another network. (Switch WiFi networks, or switch to cellular.)
If these steps don't reveal the issue and a path for resolving it, write to [email protected] with the following details:
- How far you got in the list above
- A screenshot (including the browser's URL bar) of the app failing to load