Use Locksmith and Seal Subscriptions to grant access based on subscriptions

You can use Locksmith with Seal Subscriptions to control access based on a customer’s subscription status. Seal Subscriptions supports auto-tagging customers depending on whether their subscription is active or inactive. Here’s how it works:

How Seal Subscriptions tags customers

• Seal Subscriptions can automatically tag customers when they have an active subscription.

• When a subscription becomes inactive (expired or cancelled), Seal doesn’t remove the active tag. Instead, it applies an additional tag for inactive subscribers.

Reference: https://www.sealsubscriptions.com/articles/frequently-asked-questions/can-i-tag-customers-with-active-and-inactive-subscriptions-6y

Setting things up in Locksmith

1. Make sure Seal Subscriptions is configured to add both active and inactive tags to your customers.

2. Create a lock on the content you want to restrict (products, collections, pages, etc.). Guide: Creating locks

3. Add a key condition: Permit if the customer is tagged with... and enter your active subscription tag. This is a regular (non-inverted) condition.

4. Now turn this into a combo key by adding the second condition inside the same key:

   • Click Edit on the key you just created.

   • Scroll to + Add key condition and add Permit if the customer is tagged with <active subscriber tag>

   • Enter your inactive subscription tag and (if needed) check invert so the condition reads Permit UNLESS the customer is tagged with <inactive subscriber tag>

   • Save the lock. You now have a single combo key that requires both conditions at once. See: Combining key conditions Inverting conditions in Locksmith

5. Result: customers must have the active tag, and must not have the inactive tag, to get access. The keys should look like the following example once setup:

Helpful resources

Customer account keysInverting conditions in LocksmithCombining key conditions

Summary

Because Seal Subscriptions doesn’t remove active tags, you’ll need to use both a regular (non-inverted) condition (active tag) and an inverted condition (inactive tag) in Locksmith. This setup ensures that only customers with a current subscription can access your locked content.