Locksmith
Install LocksmithContact us
  • Quick Start
  • đź’ˇBasics
    • A Locksmith Overview
    • Creating locks
    • Creating keys
    • Compatibility with other apps and Shopify features
    • Removing Locksmith
  • 🔆Tutorials
    • Approving customer registrations
    • Creating restricted wholesale products
    • Hiding product prices and/or the add to cart button
    • Selling digital content on Shopify
    • More tutorials...
      • Setting up multiple price tiers
      • Customizing messages
      • Customizing the customer login page
      • Customizing the registration form
      • Customizing the passcode form
      • Customizing Locksmith’s "Access denied content" messages, and redirecting customers
      • Customizing the email list signup form
      • Showing multiple prompts on the same page
      • Showing content only to specific Markets
      • Input lists
      • Protecting against bots
      • Earn recurring revenue on your exclusive content using ReCharge
      • Use Locksmith and PayWhirl together to grant access based on subscriptions
      • Liquid locking basics
      • Restricting checkout from the cart
      • Confirmation key condition
      • Restricting customers to a specific collection
      • Passcode-specific redirects
      • Grow your subscriber lists with Klaviyo
      • Use Klaviyo as an access control list
      • Use Mailchimp to collect customer emails
      • Hiding out-of-stock products
      • How to use a private browsing session
      • Granting access to variants by visitor input
      • Offering different variants by postal code
      • Locking products by tag
      • Locking multiple pages at once
      • Making a product accessible exclusively from the direct product link
      • Creating private team areas
      • Importing customers in bulk
      • Disabling Locksmith for certain theme files
      • Adding translations to your Locksmith messages
      • Redirecting using Locksmith
      • Locking variants
        • Limiting the scope of variant locks using the product tag key condition
        • Handling JavaScript DOM errors caused by variant locks
      • Locking the customer registration form
      • Locking the search results page in your store
      • How to clear cache for a single website
      • Disabling Locksmith for certain theme files
      • 🛠️Manual mode
      • Grant access for a limited time when using passcodes or secret links
      • Testing Locksmith on unpublished themes
      • Locking blog posts
      • How to access your browser's dev tools
      • Restricting the cart for mixed products and combinations of products
      • Locking products by vendor
      • How do I hide my Shopify store's header and footer
      • Hiding navigation links for locked resources
      • Hiding products from product-grids
      • Restricting a product so that it can only be purchased by new customers
      • Automatically managing the seo.hidden metafield using Locksmith
      • Locking the home page
      • Setting up checkout validation with Locksmith
      • How to hide theme sections, blocks, and snippets
  • 🔑Keys: Access methods in Locksmith
    • About key conditions
    • Customer account keys
    • Passcode keys
    • Secret link keys
    • Visitor location keys
    • More about keys...
      • Inverting conditions in Locksmith
      • Combining key conditions
      • "Has purchased..." key
      • Using the "Force open other locks" setting
      • Liquid key basics
      • Manual mode
      • Excluding content from locks
      • IP address keys
      • Newsletter keys
      • Limiting the scope of variant locks using the product tag key condition
  • 🌻FAQs
    • Why aren't my locks working?
    • FAQ: I see blank spaces in my collections and/or searches when locking
    • Can Locksmith hide content from my in-store search?
    • Locksmith is not working with my page builder app
    • What should I do if my site is loading slowly?
    • I'm the administrator of my site and I cannot access pages because of Locksmith locks.
    • More FAQs...
      • I'm having trouble using Locksmith with a site speed optimization app.
      • The app isn't loading. What do I do?
      • Can Locksmith protect shipping methods, billing methods, or coupon codes?
      • I switched themes, and Locksmith isn't working
      • Why isn't my passcode, secret link, newsletter, or location key working?
      • Can Locksmith lock Shopify's public JSON API for my online store?
      • Why are my customers seeing a reCAPTCHA when logging in?
      • My passcode or newsletter prompt is not updating on my store when I change it.
      • My featured collections on my home page only show one product.
      • My infinite scrolling doesn't show all of my products.
      • My customers have to enter their e-mail address into the Mailchimp key every time they visit.
      • How do I know which customers have used a certain key?
      • Why is Locksmith adding information to my orders?
      • Locksmith isn't installing correctly!
      • Locksmith is not uninstalling correctly!
      • How does Locksmith affect search engines and SEO?
      • How do I change where customers are redirected to after registration on Shopify
      • The thing I want to lock isn't showing up in the Locksmith search
      • I am getting an "already taken" error when trying to create a metafield definition for seo.hidden
      • How do I add a hero banner image to Locksmith's access messages
  • đź“’Policies
    • Usage agreement
    • Locksmith's pricing policy: Pay what feels good
    • Privacy policy
    • Data policy
    • Contact us
  • 🔦Developer Tools
    • Locksmith Admin API
    • Locksmith Storefront API
    • Locksmith variables
    • Unsupported functionality
    • Requests from Locksmith
  • More developer docs...
    • Using the Admin API with Locks
  • App Integrations
    • Easy Appointment Booking
Powered by GitBook
On this page
  • Locksmith Privacy Policy
  • Access Scopes the App Requests
  • How Do We Use Your Personal Information?
  • Sharing Your Personal Information
  • Your Rights
  • Data Retention
  • Changes
  • Contact Us

Was this helpful?

Export as PDF
  1. Policies

Privacy policy

PreviousLocksmith's pricing policy: Pay what feels goodNextData policy

Last updated 1 year ago

Was this helpful?

Locksmith Privacy Policy

Locksmith "the App” provides access control for online Shopify storefronts "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Access Scopes the App Requests

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Themes: Published and unpublished themes for your Shopify storefront

  • Customers: All customer data in your Shopify store

  • Storefront content: Published and unpublished articles, blogs, comments, pages, and redirects in your Shopify store

  • Products: Published and unpublished products in your Shopify store

If you configure the App to automatically remove Locksmith system information from new orders, you grant us the ability to access this additional information from your Shopify account:

  • Orders: All orders processed in your Shopify store

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about you and others who may access the App on behalf of your store through the Shopify admin interface, such as your name, address, email address, phone number, and billing information; Information about individuals who visit your store, such as their Shopify customer ID, IP address, web browser details, time zone, and information about the cookies installed on the particular device.

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit . “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted, per the GDPR. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

The App may temporarily store customer records for up to 5 minutes, for performance reasons.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

Personal Information we collect about you and others who may access the App on behalf of your store through the Shopify admin interface may be shared with for the purpose of providing customer support services.

The App retains records describing your Shopify store and your ownership thereof, as provided by Shopify, for the purposes of recording your store's relationship with the App. These records are limited to your Shopify store name, subdomain, and the owner name and email address.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at .

đź“’
http://www.allaboutcookies.org
Helpscout
myshopify.com
team@uselocksmith.com