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Basic guide to using the Locksmith app to restrict access to content in your Shopify Online Store
Locksmith is a tool for merchants on Shopify to restrict access to the content in the "Online Store" sales channel of their Shopify store. It's a simple tool, and in some cases can be set up in only a few minutes.
For an overview of what Locksmith is and how the app works, see our guide linked below:
You'll then be presented with the main page of Locksmith:
To restrict access to something in your store, simply type in the name of a product, collection, page, variant, etc - you'll immediately start seeing search results. Select the resource that you want, to place a lock on it:
Note: Use the name, such as "T Shirt", or "Secret Sale". Pasting in the URL or using search terms like "collection", "product, "blog", etc, doesn't always work.
More information on (and help troubleshooting) lock creation here:
On the next page, under Keys, choose the method of access. The most commonly-used key conditions will show up first, but you can search or keep scrolling for more options.
Simply select the condition that you want to use. Some conditions may ask you for some additional settings, you'll be prompted if appropriate.
There are over 20 out-of-the-box key conditions, and you can even create custom conditions! You can also combine key conditions in different ways to create unique access scenarios. For more information on that, and the complete list of key conditions, see the page here:
Note: If you don't want to hide your product pages entirely, and instead only want to hide specific content on the product page, such as the prices or add-to-cart, we call this "manual locking", and it takes a couple extra steps beyond this guide. To get started with this, check out our guide on that here.
After you save the lock, Locksmith will usually take about 5-10 seconds to automatically update your theme. A green status bar will briefly show at the bottom of the page - once it is gone, the installation has finished.
You can now navigate to your locked content on your store front, and you should immediately see the restriction is now in place. Locksmith will automatically show the appropriate content, using the styling from your theme, on the page. The access denied content will correspond to the key condition that you used.
So, for example, if you chose a condition requiring a sign-in:
Or, if you chose a passcode-only entry method, you'll see a different prompt:
Each key condition type will have a slightly different landing pages, the above two examples are not a complete list. The messages displayed on these pages can be customized as much as you need:
Important: The Locksmith app only restricts content inside the "Online Store" sales channel. It won't work inside of other sales channels such as the Buy Button or the Wholesale sales channel. Additionally, Locksmith and the Shop App sales channel are incompatible and cannot be used at the same time.