Locksmith
Install LocksmithContact us
  • Quick Start
  • 💡Basics
    • A Locksmith Overview
    • Creating locks
    • Creating keys
    • Compatibility with other apps and Shopify features
    • Removing Locksmith
  • 🔆Tutorials
    • Approving customer registrations
    • Creating restricted wholesale products
    • Hiding product prices and/or the add to cart button
    • Selling digital content on Shopify
    • More tutorials...
      • Setting up multiple price tiers
      • Customizing messages
      • Customizing the customer login page
      • Customizing the registration form
      • Customizing the passcode form
      • Customizing Locksmith’s "Access denied content" messages, and redirecting customers
      • Customizing the email list signup form
      • Showing multiple prompts on the same page
      • Showing content only to specific Markets
      • Input lists
      • Protecting against bots
      • Earn recurring revenue on your exclusive content using ReCharge
      • Use Locksmith and PayWhirl together to grant access based on subscriptions
      • Liquid locking basics
      • Restricting checkout from the cart
      • Confirmation key condition
      • Restricting customers to a specific collection
      • Passcode-specific redirects
      • Grow your subscriber lists with Klaviyo
      • Use Klaviyo as an access control list
      • Use Mailchimp to collect customer emails
      • Hiding out-of-stock products
      • How to use a private browsing session
      • Granting access to variants by visitor input
      • Offering different variants by postal code
      • Locking products by tag
      • Locking multiple pages at once
      • Making a product accessible exclusively from the direct product link
      • Creating private team areas
      • Importing customers in bulk
      • Disabling Locksmith for certain theme files
      • Adding translations to your Locksmith messages
      • Redirecting using Locksmith
      • Locking variants
        • Limiting the scope of variant locks using the product tag key condition
        • Handling JavaScript DOM errors caused by variant locks
      • Locking the customer registration form
      • Locking the search results page in your store
      • How to clear cache for a single website
      • Disabling Locksmith for certain theme files
      • 🛠️Manual mode
      • Grant access for a limited time when using passcodes or secret links
      • Testing Locksmith on unpublished themes
      • Locking blog posts
      • How to access your browser's dev tools
      • Restricting the cart for mixed products and combinations of products
      • Locking products by vendor
      • How do I hide my Shopify store's header and footer
      • Hiding navigation links for locked resources
      • Hiding products from product-grids
      • Restricting a product so that it can only be purchased by new customers
      • Automatically managing the seo.hidden metafield using Locksmith
      • Locking the home page
      • Setting up checkout validation with Locksmith
      • How to hide theme sections, blocks, and snippets
  • 🔑Keys: Access methods in Locksmith
    • About key conditions
    • Customer account keys
    • Passcode keys
    • Secret link keys
    • Visitor location keys
    • More about keys...
      • Inverting conditions in Locksmith
      • Combining key conditions
      • "Has purchased..." key
      • Using the "Force open other locks" setting
      • Custom Liquid key-condition basics
      • Manual mode
      • Excluding content from locks
      • IP address keys
      • Newsletter keys
      • Limiting the scope of variant locks using the product tag key condition
  • 🌻FAQs
    • Why aren't my locks working?
    • FAQ: I see blank spaces in my collections and/or searches when locking
    • Can Locksmith hide content from my in-store search?
    • Locksmith is not working with my page builder app
    • What should I do if my site is loading slowly?
    • I'm the administrator of my site and I cannot access pages because of Locksmith locks.
    • More FAQs...
      • I'm having trouble using Locksmith with a site speed optimization app.
      • The app isn't loading. What do I do?
      • Can Locksmith protect shipping methods, billing methods, or coupon codes?
      • I switched themes, and Locksmith isn't working
      • Why isn't my passcode, secret link, newsletter, or location key working?
      • Can Locksmith lock Shopify's public JSON API for my online store?
      • Why are my customers seeing a reCAPTCHA when logging in?
      • My passcode or newsletter prompt is not updating on my store when I change it.
      • My featured collections on my home page only show one product.
      • My infinite scrolling doesn't show all of my products.
      • My customers have to enter their e-mail address into the Mailchimp key every time they visit.
      • How do I know which customers have used a certain key?
      • Why is Locksmith adding information to my orders?
      • Locksmith isn't installing correctly!
      • Locksmith is not uninstalling correctly!
      • How does Locksmith affect search engines and SEO?
      • How do I change where customers are redirected to after registration on Shopify
      • The thing I want to lock isn't showing up in the Locksmith search
      • I am getting an "already taken" error when trying to create a metafield definition for seo.hidden
      • How do I add a hero banner image to Locksmith's access messages
  • 📒Policies
    • Usage agreement
    • Locksmith's pricing policy: Pay what feels good
    • Privacy policy
    • Data policy
    • Contact us
  • 🔦Developer Tools
    • Locksmith Admin API
    • Locksmith Storefront API
    • Locksmith variables
    • Unsupported functionality
    • Requests from Locksmith
  • More developer docs...
    • Using the Admin API with Locks
  • App Integrations
    • Easy Appointment Booking
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On this page
  • Locksmith lives in your Online Store theme.
  • If you need to remove Locksmith from your Shopify apps list, make sure to disable it first, to let Locksmith clean up its theme code.
  • Locksmith does not work with other sales channels (e.g. Buy Button).
  • Locksmith cannot protect cart permalinks, and may not protect against some bots.
  • Locksmith may not work with some custom search or filtering apps.
  • Locksmith’s pricing is Pay What Feels Good.
  • We’ll auto-suggest a price based on your store’s Shopify plan.
  • If that price doesn’t feel good to you, read lightward.com/pricing, then get in touch. :)
  • We’ll always do our best to help.
  • We have instant AI answers, and lots of documentation at locksmith.guide.
  • If you get stuck, we’re here. :) Email us at team@uselocksmith.com.

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  1. Policies

Usage agreement

The annotated edition!

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Last updated 6 months ago

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There are a few things that are critical to understand when using an app like Locksmith. Our usage agreement, updated every so often, works to make sure these things are clearly communicated. Here, we elaborate on what's in the current agreement.

This agreement is shown in-app for all new Locksmith users, in an abbreviated form. To view that version, visit .

Locksmith lives in your Online Store theme.

If you need to remove Locksmith from your Shopify apps list, make sure to disable it first, to let Locksmith clean up its theme code.

Locksmith (like other protection apps) works by adding code to your Online Store theme. Shopify doesn't let apps clean out this code when the app is removed from your Shopify store. This means that it's imperative to disable or delete all of your locks – or use the in-app "Disable Locksmith" button – before deleting Locksmith from your apps list. If you do not, you risk unexpected behavior in your online store.

And if you forget, you can always temporarily reinstall the app and then disable it.

More on all of this here: Removing Locksmith

Locksmith does not work with other sales channels (e.g. Buy Button).

Visibility of products, collections, etc are individually controlled within each sales channel. The Online Store is itself a sales channel, and Locksmith works within the Online Store's published theme. This means that it absolutely cannot help with protecting, hiding, or restricting purchases on other channels.

Locksmith cannot protect cart permalinks, and may not protect against some bots.

The Online Store theme – the place where Locksmith operates – generally only handles content displayed with your store's header and footer. Because and don't pass through the Online Store theme, Locksmith can't enforce security in those areas. If this is a problem for your store, you may need to set up an app that auto-cancels fraudulent or otherwise undesired orders.

Locksmith may not work with some custom search or filtering apps.

Second (third?) verse, same as the first. Custom search and filtering apps tend to pull in data in a way that does not pass through the Online Store theme, thus preventing Locksmith from enforcing protection on the contents they retrieve. (If you're working on such an app, check out for integration.)

Locksmith’s pricing is Pay What Feels Good.

We’ll auto-suggest a price based on your store’s Shopify plan.

The intent is to make Locksmith available to everyone, while paying ourselves the respect of asking for a fair price, while recognizing that we can't perfectly guess what value you'll get from the app. So, we start with a suggested price, based on how much you're paying for Shopify itself.

That's about it! :)

We’ll always do our best to help.

You're here! Thanks for reading! We're focused on creating solid, dependable resources – and that includes documentation, and an AI that's trained on it.

We're humans! Come say hi!

If that price doesn’t feel good to you, read , then get in touch. :)

We have , and lots of documentation at .

If you get stuck, we’re here. :) Email us at .

📒
uselocksmith.com/agreement
cart permalinks
the AJAX API
our storefront API
lightward.com/pricing
instant AI answers
locksmith.guide
team@uselocksmith.com