Removing Locksmith
If you've been using Locksmith to protect your shop, uninstallation means two things:
  1. 1.
    Removing Locksmith from your theme
  2. 2.
    Removing Locksmith from your Shopify apps list
The order is important! Locksmith is NOT able to clean up its code from your theme after you remove it from your apps list (and neither can Locksmith staff), so it's critical to have Locksmith remove itself from your theme before removing the app from your list.
Note: If you had any custom code added manually for price hiding, restricting the add-to-cart button, etc., then that will need to be manually removed before removing Locksmith from your apps list. Contact us directly via email at [email protected] for this kind of thing!

1. Removing Locksmith from your theme

Important: If you've already deleted Locksmith from your apps list, you'll need to temporarily add the app back to your store and accept the permissions, which will give Locksmith the ability to edit your theme to remove its code. You can add the app back to your store from our app store listing.
  1. 1.
    To start, open the Locksmith app from within Shopify.
  2. 2.
    Click on the "Help" button in the upper right corner.
  3. 3.
    Click the red "Remove Locksmith" button.
After clicking this, you'll see a status bar at the bottom of the screen, which is Locksmith letting you know that it's syncing your settings with Shopify. When this status bar goes away, the removal has completed - it should only take a handful of seconds. Wait for this to complete before continuing.

2. Removing Locksmith from your Shopify apps list

Delete Locksmith from your apps list in the standard way. Namely, from your Shopify admin, go to Apps > App and Sales Channel Settings > Locksmith > Delete.
Note: Deleting the Locksmith app from your apps list will automatically cancel your subscription, so at this point, no further action is necessary.

Cancelling your Locksmith subscription

Important: If you have decided to NOT delete the Locksmith app from your apps lists, as outlined above, please make sure to cancel your subscription manually, to avoid being charged unexpectedly:
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On this page
1. Removing Locksmith from your theme
2. Removing Locksmith from your Shopify apps list
Cancelling your Locksmith subscription